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Privacy Policy

Effective Date: 1st February 2026 

At Overkill, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with us.

Information We Collect

Personal Information

We may collect the following information when you make a purchase, create an account, or contact us:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (processed securely via third-party payment gateways)

Non-Personal Information

We collect non-identifiable information to improve our website, including:

  • Browser type and version
  • IP address
  • Device information
  • Pages visited and time spent on the site

How We Use Your Information

We use your data to:

  • Process and deliver your orders
  • Communicate with you about your order status or inquiries
  • Improve our website, products, and customer experience
  • Send promotional offers, with your consent
  • Comply with legal and regulatory requirements

How We Protect Your Information

We implement appropriate technical and organizational measures to secure your data, including:

  • Encrypted payment processing via trusted third-party providers
  • Regular website security updates and monitoring
  • Limited access to personal information within our team

Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your data with trusted third parties to fulfill our services:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping providers (e.g., courier services)
  • Advertising Platforms (e.g., Google Ads, Meta/Facebook)
  • Email marketing platforms (e.g., for newsletters, if subscribed)

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze site performance. Cookies help us:

  • Remember your preferences
  • Track website usage and improve functionality
  • Serve personalized advertisements on other websites based on your browsing history on our site (known as remarketing).

You can manage or disable cookies in your browser settings.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request corrections to your data
  • Request deletion of your data (except where legally required to retain it)
  • Opt out of marketing communications

To exercise these rights, please contact us at shop@overkill.co.nz.

Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies before providing any personal information.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us below:

Contact form

Need Help?

We aim to respond to all inquiries within 24 hours.

Mailing Address

32 Waiwarawara Drive, Ruakaka, 0171, New Zealand

Email

shop@overkill.co.nz

Customer Service Hours

Mon – Fri, 9:00 AM – 5:00 PM

Visit Our Help Centre