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Warranty
All products are covered by a manufacturer’s warranty where applicable. Warranty claims are assessed in line with the Consumer Guarantees Act.

Returns
We offer a 30-day return policy for unused items in their original condition.

To start a return, contact shop@overkill.co.nz. We’ll provide return instructions and the return address.

For full details, please visit our Return Policy page.

Refunds
Refunds are processed within 5–7 business days after we receive and inspect the returned item.

Where we ship
We currently ship within New Zealand only.
For international shipping enquiries, contact shop@overkill.co.nz.

Order processing

• Orders placed before 3pm ship same business day
• Orders placed after 3pm ship the next business day
• Weekend & public holiday orders ship the next business day
  

Overnight delivery nationwide via NZ Post*

• Auckland & Northland: 1–2 days (avg. <1 day)
• Rest of North Island: 1–3 days (avg. 1 day)
• South Island: 1–3 days (avg. 1.3 days)
• Rural & oversized: Allow an extra 1–2 days

*Delivery times are estimates and may vary.

Shipping costs
Calculated at checkout based on size, weight, and destination.

Current rates:

• Northland: $3.99
• Auckland: $3.99
• Rest of North Island: $4.99
• South Island: $5.99
  

✅ Free shipping on orders over $99*

Bulky items may incur a $10 surcharge (applied automatically at checkout).

Tracking
You’ll receive a tracking link by email once your order ships.